Refund policy

Returns & Refunds

Because all ClubKit garments are custom-decorated and made-to-order for your specific organisation, we cannot offer refunds or exchanges for change of mind or incorrect size selection. Please review the sizing charts provided on each product page carefully before placing your order.

Damages and Issues

We pride ourselves on the quality of our AS Colour and Legend Life garments and our local embroidery. Please inspect your order upon reception. If an item is defective, damaged, or if you receive the wrong item (e.g., a manufacturing or embroidery error), please contact us within 14 days of delivery so we can evaluate the issue and make it right.

To report a faulty item, contact us at hello@clubkit.au with your order number and clear photos of the defect. If your claim is approved, we will arrange a replacement to be sent to you at no additional cost.

Items sent back to us without first requesting a review will not be accepted.